FAQS

Frequently Asked Question

We understand that choosing the right background check service is a crucial decision. That’s why we’ve compiled answers to the most common questions to help you make an informed choice. If you have additional queries, feel free to reach out to our support team—we’re here to assist you at every step!

We offer a comprehensive range of background check services, including criminal background checks, employment and education verification, driving record (MVR) checks, drug testing, and international background checks. Our solutions are designed to meet the diverse needs of businesses, ensuring accurate and reliable information about candidates.

Most background checks are completed within 1-3 business days. However, the timeframe can vary depending on the type of check and the specific details of the request. For example, international checks or complex verifications may take slightly longer. We are committed to delivering fast and accurate results.

Yes, all our background check services comply with the Fair Credit Reporting Act (FCRA) and other relevant regulations. We ensure that all checks are conducted lawfully and ethically, protecting the rights of both employers and candidates while maintaining high standards of accuracy and compliance.

Absolutely! We understand that every business has unique requirements. Our services are fully customizable, allowing you to select specific checks or create a package that aligns with your hiring process and organizational goals.

At Trustania, we prioritize the security and confidentiality of your data. We use advanced encryption technologies and secure servers to protect sensitive information. Our systems are regularly audited to ensure compliance with the highest data protection standards.

Yes, we conduct international background checks across more than 200 countries. Our global reach allows businesses to vet candidates from anywhere in the world, ensuring compliance with local laws and regulations while simplifying the process.

Yes, we offer sample reports to give you a clear idea of the level of detail and accuracy we provide. These reports demonstrate how our findings are presented, helping you make an informed decision about our services.

Our support team is always ready to help! You can reach us via the Contact Us page, email, or phone during business hours. For urgent queries, after-hours support is also available upon request.

No, there is no minimum order requirement. Whether you need a single check or multiple reports for large-scale hiring, we are here to assist businesses of all sizes.

Yes, we provide competitive pricing for bulk orders. If you have a high-volume requirement, contact us to discuss your needs and receive a tailored quote that ensures cost-effectiveness without compromising on quality.

Need Help?

Have questions or need assistance? Our dedicated support team is here to help you every step of the way. Reach out anytime!

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